Upgrade / downgrade

How to change plans. Prorating, scheduled changes, what happens to your data.

Plan changes are self-service for most tiers. Settings → Billing → Change plan.

Upgrading

Effect: immediate. Prorated to the current billing period. Your card is charged the prorated difference.

Example: you’re on Pro ($3/mo) and 15 days into the cycle when you upgrade to Business ($30/mo). You’re charged ($30 -$3) × 15/30 = $13.50 immediately. Next month’s full Business charge happens normally.

Downgrading

Effect: at the end of the current billing period. You keep Pro features until the cycle ends, then drop to the new plan. No refund.

If you downgrade below your current usage (e.g., from Pro with 8 projects to Free with a 3-project limit), the lowest-priority projects are archived at the cycle boundary, not deleted. Reactivate them after upgrading again.

Annual ↔ monthly

• Annual → monthly: switches at the end of the annual period (no early-out refund).
• Monthly → annual: immediate. The annual cost is charged immediately; remaining monthly portion is credited.

Cancellation

To cancel entirely (drop to Free), the same downgrade flow applies. Effective at the end of the current paid period.

Refunds

Plan	Refund window
Monthly	Within 7 days of the most recent charge
Annual	Prorated within 30 days

Email [e-mail] to request.

What you don’t lose

When you downgrade	Status
Existing projects	Kept (oldest archived if over the new project cap)
Project data	Kept
Custom domains	Disabled if downgrading to Free
Audit log	Truncated to the new plan’s retention window
API keys	Kept (rate limited per new plan)

Related

Plans

Plan comparison.

Invoices

Where to find them.

Plans & pricing

Full pricing.