1
Check common errors
90% of issues are one of a few patterns.
2
Check vly's status page
If it’s an outage, you’ll see it here.
3
Search the FAQ
Specific questions are often already answered.
4
Use the debugging workflow
Systematic approach for “I don’t know what’s wrong” cases.
5
Ask in Discord or email support
If it’s still not resolved, we’ll help.
Common categories
Common errors
Auth errors, type errors, build failures with familiar patterns.
Build failures
When the type-checker rejects the build.
Deployment issues
DNS, SSL, custom domain problems.
Integration problems
Stripe webhooks not firing, OAuth redirects failing, Resend emails bouncing.
Performance issues
Slow queries, slow page loads, slow agent responses.
Debugging workflow
The systematic approach when you don’t know where to start.
Getting help
Community Discord
Live chat with the team and other vly users.
Email support
For non-urgent technical issues.
Escalation
For Business+ tiers with urgent issues.