What’s monitored
vly platform
Editor, API, deployments, CDN.
Convex backend
Database, function runtime.
Claude Code (Anthropic)
Default agent availability.
OpenAI Codex
Codex agent availability.
Gemini CLI (Google)
Gemini agent availability.
Subscribing to updates
- Email: workspace owners get notifications for any “major” or “critical” incident affecting their plan.
- RSS: status.vly.ai/feed.
- Slack: connect via PagerDuty or Statuspage integration.
During an incident
- Status page shows current state and updates every ~5 minutes.
- Twitter @vly_ai posts for major incidents.
- Workspace owners receive email updates.
Reporting an issue we don’t know about
Email urgent@vly.ai with [URGENT] in the subject. Or reach out via your Enterprise channel.Related
Escalation
Urgent issue paths.
Fallback behavior
What happens when an agent is down.
Contact
All contact channels.