> ## Documentation Index
> Fetch the complete documentation index at: https://vlyai-1c28d863.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact

> Every way to reach us — support, sales, security, press.

## Support

| Channel | For | Reply time |
| - | - | - |
| [Discord community](https://discord.gg/vly) | Free / community questions | Best-effort, often hours |
| [support@vly.ai](mailto:support@vly.ai) | Pro+ technical issues | 1 business day |
| [urgent@vly.ai](mailto:urgent@vly.ai) | Business+ urgent production | 1 business hour |

See [Contacting support](/troubleshooting/contacting-support) for what to include.

## Sales / enterprise

[enterprise@vly.ai](mailto:enterprise@vly.ai) — for SSO, SAML, custom contracts, dedicated infrastructure.

## Security

[security@vly.ai](mailto:security@vly.ai) — for vulnerability disclosure or compliance questions.

## Press / partnerships

[press@vly.ai](mailto:press@vly.ai) — media, partnerships, podcast bookings.

## Social

* X / Twitter: [@vly\_ai](https://x.com/vly_ai)
* LinkedIn: [vly-ai](https://linkedin.com/company/vly-ai)
* YouTube: [@vly\_ai](https://youtube.com/@vly_ai)
* GitHub: [github.com/vly-ai](https://github.com/vly-ai)

## Mailing address

vly.ai, Inc.
\[address]
San Francisco, CA

## Related

<CardGroup cols={3}>
  <Card title="Status" icon="activity" href="/resources/status">
    Live status.
  </Card>

  <Card title="Contacting support" icon="life-buoy" href="/troubleshooting/contacting-support">
    What to include.
  </Card>

  <Card title="Escalation" icon="phone" href="/troubleshooting/escalation">
    Urgent issues.
  </Card>
</CardGroup>


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